Review: homehello house cleaning service

A couple of weeks ago, I was just telling Stu that I'd like to look into getting a domestic cleaner every now and then to give the house a thorough clean. The very next day, I received an email from the lovely people at HomeHello, an online home cleaning services booking site, asking if I was interested in working with them on a post. The timing was so uncanny that I did not hesitate to say yes to providing an honest review of their site in exchange for a 3 hour home cleaning service. Here is my review, if you're interested...

The HomeHello website is easy to navigate and pretty straightforward. I simply chose the number of bedrooms and bathrooms that needed cleaning, plus any additional services and it provided an estimate of the amount of time required to carry out the cleaning. I also had to provide information on how the cleaner can get into the house (ie. ring the doorbell, key under mat etc). I like that there is an option to either provide the cleaning supplies or to ask the cleaner to provide them for an extra $5.

Home Hello charges on hourly rate based on how often the cleaning is required. The weekly cleaning rate is a very reasonable $25 per hour while the once off rate (which is the one I selected for this exercise) is $30 which I thought was still very good.

On the day of the booking, our assigned cleaner, Tiffany arrived on time at my door. Her friendly nature was evident and I felt right at ease with her being in my home. Did I mention she is gorgeous? I'm pretty sure Alexander has a little crush on her as he acted all coy and giggly around her.

I showed Tiffany the areas that needed cleaning and she got cracking straightaway starting with the kitchen. She wiped down all the surfaces, including fridge exterior, bench top and backsplash, cabinet fronts and sides, stove top, even the inside of the microwave! Alexander kept dragging me into whichever room she was in so he could look at her and was very pleased when Tiffany let him "help" with the chores. Just look at his face, won't you?
As Tiffany moved on to various parts of the house, I could really tell the difference the cleaning made. Three hours later, I was left with a sparkly clean house...
 and this sweet little note: (Bonus: she catches spiders too!)
All in all, a very positive experience. Tiffany was diligent, paid attention to detail and exceeded all of my expectations. I would not hesitate to use the service once or twice a month to get the house extra clean especially in the areas I absolutely hate cleaning (the oven, for example). Thank you Tiffany for the job well done and also for being so kind and patient with Alexander! 

Disclaimer:  HomeHello had provided me with a 3 hour cleaning service voucher for a trial cleaning service and review however all opinions are my own.


16 Responses to Review: homehello house cleaning service

kidgranny said...

Looks like it was very positive experience! $30 per hour is so reasonable, too. I have been thinking about having a professional cleaner come to our home to deep clean areas that I don't like to clean (e.g. bathroom, window cleaning, etc.), but I haven't found a company over here that I'd be comfortable with, just yet.

Enara Girl said...

It seems a great service, you have a very cute home. xoxo

Rowena @ rolala loves said...

Tiffany sounds great and how cute was Alexander with her! I clean my own home but it would be a nice treat to hire cleaners every once in while when I'm really not in the mood.

Rowena @ rolala loves

Ananka said...

Sounds like a great service they offer :-D

Anouk said...

Such a great service; Tiffany looks so nice! I don't like cleaning at all and it's one of the things I gladly pay for.

LUXESSED

Pamela RG said...

Tiffany is a good looking cleaner and looks cheerful. Looks like she did a wonderful job cleaning. I hope you will call on them again.

Rose said...

Everyone needs a little help sometimes. Sound like you got a good helper.

burntfeather said...

I love love love having a clean house :) Also I definitely melted seeing Alexander with Tiffany - so cute!!!

AforAlyce said...

This is a really positive review. :D The lady from homehello seems really friendly and helpful! Thanks for sharing.

ADVENTURES IN WONDERLAND

Elle Sees said...

it looks great--i love your house!!

Beauty Box said...

I literally went, "Awwwww...." at the part that Alex followed Tiffany around and he looks pleased as punch! So cute. Yes, deep cleaning the house feels so wonderful when someone else does it for you.

Midnight Cowgirl said...

Sounds like an awesome service! How cute that she let Alexander help, and she must be amazing if she catches spiders, too :)

Azura Chan said...

Great service! I wish they are services like this in my place. hehe.

Larissa said...

This is such a cool service!
Thanks a lot for your last comment : )
Xx
Larissa
cenestquedelachance.blogspot.de

akiko hiramatsu said...

It is very good service !
Tifanny is so cute !

akiko

Sharon D said...

This is a wonderful house cleaning service. I've never heard of one so delightful!